Shipping policy
Production time:Â
We are taking a break from 20/12/22 to 05/01/23 - All new orders will be made and despatched after the 9th Jan
Normally throughout the year our production time is between 1-5 days from the date of receiving the order. All items are handmade to order, we often start cutting the materials as soon as the order is received. If you noted your email address at checkout you will receive a tracking notification once we have completed your order and created the shipping consignment. Couriers will usually collect the next morning.
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Australian & NZ Customers Despatching from:Â Brisbane Standard shipping Price:
Standard delivery times:
Express post upgrade Price:
Express delivery time:Â
*Shipping times are longer due to demand in during peak seasons such as Christmas Couriers:Â We use a mix of Australia Post, Aram/ex and Sendle when shipping local orders. Sendle outsources their freight to local couriers and often arrives quicker then Australia Post depending on your location. |
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International Customers Price for postage: Free standard shipping on all orders over AUD$40, Upgrade to Express Post for AUD$20 Despatching from: Brisbane Australia Standard shipping delivery times:
Express Post delivery time:Â
*Shipping times are longer due to demand in during peak seasons such as Christmas COVID-19 disruptions: The reduced flights outgoing from Australia can make delivery times unpredictable. Some services are listed may be suspended without notice, in this case you will be notified and refunded if the order has not yet been despatched. Couriers: We mainly use Australia post for international orders who onforward to your national postal service. |
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 Any questions please email us at sales@fidocreative.com.au
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